Technical services for Dragon Medical Practice Edition. This hourly service charge is available for purchase for custom work to be provided for individuals or organizations needing technical services beyond telephone technical support and may include ;
- Download and Installation of Dragon Medical on multiple computers.
- Technical services for repairing or customizing computers.
- Services for custom work of templates, commands or other work to facilitate use of Dragon Medical.
- Any other technical service requested by individuals.
This is an hourly service charge. Discounts may apply for multiple hours.
This is for remote technical services. In office technical services are also available at different price points.
Please call in or email is for the scope of work requested and we can quote based on the work requested.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Please note, software is non-refundable and only done under extreme circumstances. Note, software has serial numbers and once they are dispatched, we cannot undo these actions. Ask for a trial if you are unsure of your purchase on software.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.